SMS Terms & TCPA Consent

1. Consent to Receive SMS

By providing your phone number through our website, lead forms, or advertising (including Facebook Lead Ads), and by checking the consent checkbox or otherwise opting in, you expressly consent to receive text messages from Golden Moving LLC at the phone number you provided.

This consent is given specifically and solely to Golden Moving LLC. We do not share your consent with any third parties, affiliates, or partners. Your consent to receive texts is not a condition of purchasing any service from us.

2. Types of Messages

You may receive the following types of text messages:

• Transactional: Quote confirmations, booking confirmations, move-day reminders, schedule changes, driver arrival updates
• Service-related: Follow-up on your quote request, moving tips, post-move check-in
• Promotional: Special offers, seasonal discounts, referral programs (only if you opted in to marketing messages)

3. Message Frequency

• Transactional messages: As needed based on your booking status
• Service follow-ups: Up to 3 messages per quote request
• Promotional messages: No more than 4 per month

Message and data rates may apply depending on your mobile carrier and plan.

4. How to Opt Out

You may opt out of receiving text messages at any time by:

• Texting STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive from us
• Calling us at (888) 219-6967
• Emailing Sales@goldenmovingllc.com with "UNSUBSCRIBE SMS" in the subject line

5. How to Re-Subscribe

If you previously opted out and wish to receive messages again, you can text START or YES to our number, or re-submit your information through our website with the SMS consent checkbox checked.

6. Quiet Hours

We respect your time. We will not send text messages:

• Before 8:00 AM or after 9:00 PM in your local time zone
• On federal holidays (for promotional messages)

Transactional messages related to same-day moves or urgent scheduling changes may be sent outside these windows at your request.

7. Your TCPA Rights

Under the Telephone Consumer Protection Act (TCPA) and related FCC regulations:

• You have the right to revoke consent at any time using any reasonable method
• We will honor your opt-out request immediately
• We maintain a permanent record of all opt-outs and will never contact you after opting out
• Your consent applies only to Golden Moving LLC — we do not share consent with any other company
• Consent is not required as a condition of service

8. Data Privacy

Your phone number and messaging data are protected under our Privacy Policy. We will not sell, rent, or share your phone number with third parties for their marketing purposes.

9. Carrier Information

Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and most other major U.S. carriers. Carrier message and data rates may apply.

10. Help

For assistance, text HELP to any message from us, or contact: